FAQ's


If your question is not addressed below, please contact us at shopdearlondon@gmail.com and we will respond as soon as possible.

What makes Dear London different from the rest?

Well, that’s easy! All of our products are custom made in our home studio - just for you! All headwraps are cut to order, thus minimizing waste and keeping sustainability in mind. Fashionable and functional, we have yet to meet a Dear London customer who doesn’t want to come back for more. We specialize in headwraps, and headwraps alone, meaning we are your one stop shop for all your headwrap needs.

What fabric are your head wraps made of?

All of our fabrics are carefully selected with comfort in mind. The fabric we use is
luxuriously soft and uniquely ours (no, it’s not Jersey!) and does not stretch out no matter how many times you wear it. It’s a secret we might never be able to share!

The print I want is showing as sold out. Will you be getting more?

We are constantly bringing in new fabrics to stay up to date with the latest trends
and colours. That said, we bring in limited amounts of fabric - and they sell out
FAST! To stay up to date on our restock status and sneak peeks of new prints, join our Facebook Insiders group here! www.facebook.com/shopdearlondon

Do you offer local pick up?

Absolutely! We are located in Westsyde, Kamloops, BC. Once your order is ready for pick up, we will email you with details to schedule pick up.

Where do you ship?

We ship to all Canadian provinces and territories and 50 United States. Please
contact us if you have further questions for international shipping.

How long will it take for me to receive my order?

All of our shipping information can be found here at Shipping & Policies 

How do I wear my headwrap?

Our number one goal is comfort for you and your little ones! We make our
headwraps easy to put on, and you will be good to go within seconds! There is no tying, hard knots or harsh seams that will dig into your head - just pure comfort! See the photo below on how to wear your headwrap. 

What is the best way to care for my Dear London headwrap?

For best care, spot clean and lay flat or hang to dry to preserve colours and
elasticity. When necessary, machine wash your headwrap on a delicate cycle in
cold water, tumble dry on low heat.

CHILDREN WEARING HEADWRAPS SHOULD NEVER BE LEFT UNATTENDED. HEADWRAPS ARE NOT DESIGNED FOR SLEEP. FOR THE SAFETY OF YOUR CHILDREN, PLEASE REMOVE HEADWRAPS BEFORE PUTTING YOUR CHILD TO SLEEP.